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All pieces are hand crafted with the highest quality precious metals and stones
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Jewellery made to last and treasure, our lifetime warranty covers every piece of jewellery free of charge. This includes:
Repairing:
Where possible, we'll repair your piece and send it back - good as new. If it's not fixable we will replace it free off charge or offer a store voucher
Polishing/ Plating:
If you notice your jewellery losing its colour or luster over time, we're happy to re-plate or polish it for you.
- Please note that our lifetime warranty does not cover your Hugo Luis piece being lost, stolen, damaged purposely or damaged by a third party, we will require a photo of the piece to fulfil your warranty
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Free shipping on all orders
Orders dispatched within 5 - 7 days however this may increase to 14 days during holidays
